What Our Customers are Saying
They had great workmanship- even though it took a while to get the work done, they did excellent work. They ripped off my stucco and put up hardy-board. It looks so good.! - Maintenance free and I really like it. Jason was good to work and efficiently and effectively took care of a couple of minor problems after they were done.
I was truly impressed with Renovation by Burbach's communication, professionalism, and quality of work. I always got a quick response to emails and phone calls. They kept in touch throughout the project which was important to me. Although my project was fairly small (fascia replacement on dormer windows), they still treated it with importance and efficiency. The quality of work is also top notch. I wouldn't hesitate to work with them again!
The overall transformation and quality from Renovation by Burbach looks phenomenal when comparing how the house was before to how it is now. The existing material was starting to rot, paint was peeling off, and other areas seemed like it was starting to fall apart (the house is over 100 years old). Removing some of the old material and replacing the whole exterior with new material, we feel confident that the house will last for many years to come (structurally and aesthetically). There was a line of communication via group text between me and my husband (homeowners), Chris (sales/design consultant), Jason (operations manager), and Jay (project manager/foreman). Jay was quite friendly and understanding while coordinating with us and the installers. Chris was clear on going over everything at the start of the project, any change orders, and any communication all the way until the end of the project. If you are doing a renovation, be aware of any pre-existing conditions that may come up that couldn’t be seen prior to demolition of removing old existing material. Our house had some rotting wood and water damage under some of the exterior materials. There wasn’t enough contingency in the estimate to replace the damaged materials, so it resulted in a change order. It is best if you are as specific as possible and know exactly what you want at the beginning to avoid any change orders. Provide any sketches or drawing layout ideas you may have (send through group text and/or email). When you do a walk through at the start of the project, I recommend to send them a follow-up text or email of any final decisions that were made to confirm any verbal decisions. For our project, there was a misunderstanding about the door trim. We envisioned the door trim to be the full length of the door while they envisioned the trim only running down to the stone sills (most likely a misunderstanding from a verbal miscommunication error). We provided exterior elevation drawings showing that the door trim is the same length as the doors (while window trim only went down to the stone sills). Even though they had to make some adjustments (cutting some of the stone back after it was installed), they honored the style we were looking for. There was a minor issue with a new window (wrong style and it was damaged), but they were able to replace and install a different new window with no hesitations. They took the time to properly fix existing damages, installing waterproof barrier, sealing the holes (from staples), installing lath, water runnoffs, scratch coat, mortar, stone, stucco, aluminium trim (soffit and facia), and James Hardie trim (around doors and windows). Keep in mind, your site project is not their only project (same goes for any renovation company). With that being said, the project took longer than anticipated. It was estimated to take about a month and it took closer to five months. We appreciate that it wasn’t a rush job (we’re not going anywhere seems how we already live in the house) and anyone on site appeared to take pride in their work. However, it would’ve been better if we knew what days they plan / don’t plan on being here (other than just regular weekend off time and possible bad weather) - or at least a weekly update. There were times when there wasn’t anyone here for a few days to a whole week. Other times, there’d be only one person here for a couple of hours. Besides that, there were days where they were here for majority of the day and got a decent amount of work done. Eventually, we plan on building a detached garage and we’d like to have Renovation by Burbach take on the exterior finishes to match the house. We recommend Renovation by Burbach for exterior renovations.
Ashlee and Jason and jay were all great to work with. The communication was easy and great. The work completed by the crew looks amazing. Definitely recommend this company
We are very happy that we chose Renovation by Burbach for the installation of James Hardie plank on our new construction project. My salesman, Chris stayed in touch with me from beginning to end and delivered what he promised. All of the crews were skilled craftsmen that left me with a 1st class job. I would definitely recommend Burbach.
Had a great experience. Our salesman Chris Clark was with us from beginning to end. Enjoying our beautiful siding and home. They are an excellent company.
Chris at Burbach was amazing from start to finish on our project. We absolutely love our new exterior and the high quality products. The very few concerns were resolved quickly and professionally. All of the workers were skilled in their craft and always treated us respectfully! Thank you Chris Clark for a fantastic experience!
Burbach did an amazing job on the front of our home. Chris was great to work with, and made himself available for all of our questions, right up until the end of the process. We had a fantastic experience from start to finish. Thank you!
We appreciate our sales person Chris Clark being available throughout the process. The crew was amazing and the house turned out great. We are very pleased.
Quality work. Very responsive to customer wishes. For instance, found a way to retain old siding under new, saving me money and retaining a layer of insulation. Flexible and accommodating. Great.
Renovation by Burbach did a fantastic job on the exterior of our home. We love the colors of our siding and trim. They also installed new windows. When two of the windows they ordered were the wrong size, they did a quick turn around to get the right sized ones ordered and delivered to install. We’ve had many neighbors and friends give compliments on the work done on our home. We were also pretty happy with the professionalism of their workers.
My experience with Burbach was positive. Chris C. was responsive and helpful from the estimate to completion. I would recommend this company to my neighbors.
